Written by Holly Richards- Director of Product Marketing, Zayo
The digital landscape isn’t just evolving, it’s accelerating at an unprecedented pace, with IDC projecting organizations will spend nearly $3.9 trillion globally on digital transformation by 2027 (IDC Worldwide Digital Transformation Spending Guide). Enterprises face mounting challenges, from managing multi-cloud environments to staying ahead of relentless cybersecurity threats.
The reality? Overwhelmed teams, mounting pressures, and a constant battle to keep up with innovation. With the managed services market projected to reach nearly $26 billion by 2025, it’s clear that businesses are turning to trusted partners to bridge the gap.
Zayo is stepping up with an expanded Managed Services portfolio – designed to function as an extension of your IT team and help you navigate everything from connectivity challenges to cybersecurity threats. By mid-2025, we will roll out five new managed services to make managing complex networks easier. Our goal? To take the burden off your plate so you can focus on what really matters – driving your business forward.
Why Enterprises Need Zayo’s Managed Services Now
Modern enterprise IT teams are navigating increasingly complex and high-stakes challenges. Here’s why businesses are turning to managed services to stay ahead.
Rising Complexity
Hybrid and multi-cloud strategies demand efficient management across diverse platforms, technologies, and vendors. With fragmented systems, ensuring seamless collaboration can easily become overwhelming.
Skilled Talent Shortages
The global IT skills gap is widening, making it harder for businesses to maintain in-house expertise in critical areas. In fact, Gartner found that 64% of IT executives now cite talent shortages as the biggest obstacle to adopting new technologies—up from only 4% in 2020. As a result, outsourced, high-quality management can fill the gaps and ease this talent crunch.
Escalating Security Threats
Cyberattacks are on the rise, with 45% of organizations predicted to face software supply chain attacks by 2025, according to Gartner. Proactive and scalable security solutions are no longer optional for enterprises managing sensitive data.
Shifting Priorities
AI adoption, digital transformation, and innovation are top of mind for enterprises – especially as 93% of organizations expect GenAI to contribute to revenue growth according to a recent Gartner study. Yet, many IT teams are bogged down by daily network management and security concerns. Offloading these tasks enables them to focus on strategic growth.
That’s where Zayo’s Managed Services comes in. Our enhanced solutions ensure operational excellence so IT teams can focus on what matters most.
Introducing 5 New Additions to Zayo’s Managed Services Portfolio
Launching throughout the first half of 2025, Zayo’s new managed services build on our existing solutions like SD-WAN, SASE, and UCaaS.
Managed Connectivity
- Managed Internet Access: Reliable, high-performance national connectivity with fault-tolerant links to ensure uninterrupted service.
- Managed WAN: Scalable broadband and fiber connectivity tailored for multi-location enterprises to reduce infrastructure costs.
Managed Edge
- Managed LAN: Optimize on-premise connectivity with intelligent, seamlessly integrated Local Area Network (LAN) solutions for wired and wireless systems. (Now available- learn more)
Managed Cybersecurity
- Managed Firewall: Unified threat management with AI-powered tools for advanced bandwidth optimization and core protection.
- DDoS Protection: Always-on mitigation and real-time detection to block disruptions before they impact your network and operations.
The Zayo Approach
Your network should power your mission – not hold it back. Our Managed Services portfolio eliminates barriers and elevates enterprise operations and our dedicated experts serve as an extension of your team.
Michael McKerley, Senior Vice President of Managed Services at Zayo, puts it best:
“Our expanded managed services portfolio is designed to remove the burden of IT complexity, so our customers can focus on growth and innovation. We’re not just providing services; we’re building strategic partnerships to help businesses thrive in the digital era.”
Why Choose Zayo?
Delivering managed services goes beyond technology. At Zayo, customer success drives everything we do. Here’s what sets us apart:
One Team, One Provider
Forget managing multiple vendors. Zayo consolidates critical solutions under one roof, streamlining operations with unified management and dedicated support.
Tailored Solutions with Flexible Support
We start by listening to your business needs and challenges designing a solution with our You choose what you want to control and where you need expert support, whether it’s full-service management takeover or co-management options.
Unmatched Expertise
With a U.S.-based team of certified experts (CCIE, CWNE, AWS, PMP) and a global customer base spanning 6,000+ organizations, Zayo brings unmatched expertise to the table. Our portfolio of leading vendor partners further bolsters our capabilities as a Top 10 Managed Services Provider.
Proactive, AI-Powered Monitoring
Zayo leverages AI-driven monitoring tools with advanced alerting, issue correlation, and real-time detection to prevent disruptions before they affect your business operations.
By choosing Zayo, your business gains an expert partner for growth, performance, and scalable network solutions.
Thriving in the Digital Future
To stay competitive, enterprises must master the unprecedented complexity of modern networks and IT environments. Zayo’s Managed Services ensures your company’s infrastructure is not just functional – but a catalyst of growth, innovation, and excellence.
Your IT team doesn’t need to tackle these challenges alone. As advised by Kameron Coleman, Managed Services Program Manager at Zayo, “Don’t try to be everything; let us support you. We see ourselves as much more than just a provider to your organization – we’re a partner.”
With Zayo as your partner, you can focus on strategic initiatives while we handle the day-to-day network management.